Getting Started With SegMate - Pt. 2
updated 3 months ago
Your next step to getting started with SegMate is to set up your Welcome Message & Persistent Menu. Please watch the video below.
As of July 16th, 2019 you can no longer include "child" or "nested" menu items in your Persistent Menu. Facebook has removed this ability. You are still allowed up to 3 main navigation items in your menu.
The Welcome Message is now located in the "Default Messaging" section.
Step 1: Go to Default Messaging. Enter Greeting Message.
Step 2: Select Chat Engage Bot and click Save.
Here is the flowchart of how to do the Persistent Menu.
Step 1: Go to Persistent Menu and click Add Parent Menu Item.
Step 2: Enter Menu Title.
Step 3: Choose Button Action. You have 2 types:
- Select Chat Engage Bot
- Open URL
Step 4: Turn on the Active Menu.
Step 5: Click Send Menu to Facebook.
Note: You are allowed 3 Parent menu items. You must set up your Welcome Message first before sending your menu to Facebook.