Keywords Tutorial


By Chielou Guitche

updated 12 months ago

Step 1: Go to Keywords.

Step 2: Click Add.

Step 3: Enter your Keyword. Ex: HELP

Step 4: Choose Action. You have 5 choices:

  1. Select Chat Engage Bot
  2. Begin Sequence
  3. Remove Sequence
  4. Notify Admin
  5. Unsubscribe

Step 5: Click Save.

Note: You can also remove unwanted keywords.

Did this answer your question?