Subscribers Tutorial
Segmenting Tutorial
Step 1: Go to Subscribers > Subscriber Management. Step 2: Click Filter By. You have 11 options: Tags Sequences OTN Tags Last Interaction Last Interaction (24 hours) Last Sent Segment Gender Subscribed Locale Custom Audiences **Select your c...
Subscriber Filters Explained
Filters are used to create a segment of users based on certain criteria. We use this so we can refine a group of subscribers and create a Segment. This is "smart marketing". It allows us to send our message to subscribers who actually want to hear...
Subscriber Filters
Segmate allows you to filter your subscribers based on certain criteria. You can build more complex segments by utilizing the "Conditions" parameter. Take the following example in the screenshot below. In this example we are using the "And" Condit...
General Data Protection Regulation (GDPR)
What is the General Data Protection Regulation (GDPR)? In case your company is based in the European Union (EU), or you process EU citizens’ personal data, you are under the jurisdiction of GDPR (the European Union’s new General Data Protection Re...
How do I move from one ChatBot service provider to SegMate?
Here is the best way we know how to move a list of subscribers. Hey there, First, there is no really good way to do this. So think of this as sort of a hack. Because of privacy Facebook protects your subscriber identity with a unique ID that is a...
How to build custom Facebook™ audiences from your messenger bot subscribers
There is more than one way to do this. But this way works for downloading and uploading audiences to Facebook™ manually. For lessons on ways to build audiences with automation, we have the custom Audience builder here: https://help.segmate.io/art...
Click to Messenger Ads, Custom Audiences, Conversion Tracking and Retargeting
Updated 7.09.2020 Ads that click to Messenger are Facebook, Instagram, or Messenger Inbox ads that send people into a conversation with your business in Messenger. Businesses can use ads that click to Messenger to start conversations at scale, lev...
Automation Rules
Automation Rules allow you to apply actions to your subscribers based on specific triggers. Please watch the video below for details. Step 1: Log in to your SegMate account. Step 2: Go to the "Automation Rules" section. Step 3: Click on the "Creat...
