Facebook™ Messenger Platform Policy Overview
Messenger Platform Policy Overview The Messenger Platform’s policies are designed to help people and businesses connect effectively through Messenger to achieve meaningful outcomes. At the heart of this is the understanding that people and busines...
Facebook™ latest "Engagement Bait" Policy
Facebook™ has recently released a new policy around what they label, "engagement bait". Facebook™ defines this tactic as: "Engagement bait is a tactic to create Facebook posts that goad people into interacting, through likes, shares, comments, an...
What are Facebooks Policies on Messaging?
Standard Messaging The following is an overview of policies that apply to Messenger Platform integrations that use standard messaging. For complete policy details, see the Messenger Platform section of the Facebook Platform Policy . 24-Hour Messa...
Facebook blocked my Messenger, and my SegMate account isn't working. What did I do wrong?
You send mostly promotional messages, where the primary call to action is "buy this thing" You are using Messenger to promote "flash sales", "fire sales", or and kind of "sale". You send messages which get reported as SPAM by your subscribers How ...
Design Best Practices
Design Best Practices Designing a Messenger bot is different from designing apps for mobile or the web. Some universal UX principles apply, of course, but the tools and expectations are very different, even compared to other messaging platforms. I...
Facebook shifting its UK users onto US agreements
The transition takes effect next year as pronounced in February by Google. As of the moment, all UK users are directed by protocols of Facebook's Irish headquarters, but this legal relationship will shift once the UK users exit from EU. Steering t...
16th of December Facebook EU Privacy Changes to Messenger API and SegMate
Please read this guide carefully as this coming 16th of December Facebook will place restrictions on Facebook Messenger APIs that will affect your utilization. This is to comply with the new privacy rules in Europe, These alterations will also aff...
SegMate Features affected by the EU Privacy Changes
Good news Facebook announced Rollbacks on most of their feature that we lost due to EU policy changes. You can read more about that here. https://help.segmate.io/article/76-updated-eu-privacy-changes-to-messenger-api-and-segmate Files and Media A...
Updated EU Privacy Changes to Messenger API and SegMate
February Updates: Let's celebrate! just recently Facebook has declared the intended rollback of the December 16th, 2020 EEA modifications. The EEA restrictions reshaped thousands of SegMate users, so the return of Messenger and SegMate features w...
