General Tutorials

Includes topics like keywords.

Dashboard Tutorial

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By Karl Schuckert

updated over 1 year ago

Keywords Tutorial

Step 1: Go to Keywords. Step 2: Click Add. Step 3: Enter your Keyword.   Ex: HELP Step 4: Choose Action.  You have 5 choices: Select Chat Engage Bot Begin Sequence Remove Sequence Notify...

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By Chielou Guitche

updated about 2 months ago

Custom Audiences

Watch the tutorial below to learn how to add Subscribers to a Custom Audience in your Facebook™ Ads Manager when a user clicks one of your Bot buttons or Quick Replies. IMPORTANT : If you are...

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By Chielou Guitche

updated over 1 year ago

Using SegMate with Shopify

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By Chielou Guitche

updated over 1 year ago

Connect the FREE Shopify messenger bot. But first you will need to connect FB store and payments.

Here is your step-by-step instructions to do so. One really cool thing I find with Shopify is that they are always on top of the curve and ahead of technology. Because of that Shopify built in...

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By Karl Schuckert

updated over 1 year ago

Design Best Practices

Design Best Practices Designing a Messenger bot is different from designing apps for mobile or the web. Some universal UX principles apply, of course, but the tools and expectations are very...

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By SegMate

updated over 1 year ago

How to Share-A-Bot using the Share-A-Bot Link Builder

One of our biggest-highest requested features is now live. And that is the Share-A-Bot link builder. We did not spare much to this idea and loved the fact that now people can share their bots with...

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By Karl Schuckert

updated about 2 months ago

How to Use The One-Time Notification Request (OTNR) for Facebook™ Messenger

Let's review what are the best ways to use Facebook's (OTNR) tokens topics and tags When Facebook took away the +1 feature a lot of people felt messenger marketing will never be the same. And in...

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By Karl Schuckert

updated about 2 months ago

16th of December Facebook EU Privacy Changes to Messenger API and SegMate

Please read this guide carefully as this coming 16th of December Facebook will place restrictions on Facebook Messenger APIs that will affect your utilization. This is to comply with the new...

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By Chielou Guitche

updated 9 months ago

SegMate Features affected by the EU Privacy Changes

Good news Facebook announced Rollbacks on most of their feature that we lost due to EU policy changes. You can read more about that here. ...

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By Chielou Guitche

updated 7 months ago

Facebook shifting its UK users onto US agreements

The transition takes effect next year as pronounced in February by Google. As of the moment, all UK users are directed by protocols of Facebook's Irish headquarters, but this legal relationship...

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By Chielou Guitche

updated 25 days ago

Updated EU Privacy Changes to Messenger API and SegMate

February Updates: Let's celebrate! just recently Facebook has declared the intended rollback of the December 16th, 2020 EEA modifications.  The EEA restrictions reshaped thousands of SegMate users,...

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By Chielou Guitche

updated 8 months ago