Chat Engage Tutorials

Learn about the different Bot Elements available and how to use each of them

Chat Engage Tutorial

Update 4-3-20 You are now only allowed 10 slides in a Gallery Element. It used to be 11 but has now been changed to 10. Update 2-4-19 You may notice a small change when you load the "Chatbots"...

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By Karl Schuckert

updated 6 months ago

Chat Engage - Building a Bot

Step 1: To access this, simply go to Chat Engage then Create a Bot and enter conversation name. Step 2: Create a Message and Button then choose action for your button. You can also insert elements...

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By Chielou Guitche

updated 6 months ago

Chat Engage - Messaging Types

Messaging Types Overview of Platform Policy (Update 8-28-2020) Very important that you understand Facebook™ messenger policy and that you abide by them when using messenger as a marketing...

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By Karl Schuckert

updated about 2 months ago

Chat Engage - Personalization Feature

Step 1:  Go to Chat Engage. Step 2:  Create a Bot Step 3: Enter a Conversation name. Step 5:  Make your personalization message.

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By Karl Schuckert

updated 6 months ago

User Input Bot Element

Introduction Setting Up Custom Fields Step 1: Go to Chat Engage Step 2: Click Custom Field Step 3: Create Custom Field. You will have 6 options: Text - User may enter any alphanumeric value....

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By Chielou Guitche

updated 7 months ago

Can I duplicate Bots across Fanpages?

The answer to this question is, Yes! However, there are just a couple of things you need to know when duplicating a Bot. Within SegMate, each Fanpage has its own set of Bots, Tags, Sequences,...

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By Karl Schuckert

updated 9 months ago

Is Your Video File To Big?

Hey, there did you know FB only allows you to upload a maximum file of 100mb? ** Update FB now only allows 25MB for all files including video** I thought the same thing and how long as a 100mb now...

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By Karl Schuckert

updated 9 months ago

Using Zapier (Advanced Users)

This tutorial is for Advanced Users. Working knowledge of how to use Zapier is required.

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By Karl Schuckert

updated 6 months ago

Groups

As you begin to create more and more Bots, it can get tricky keeping them organized. For example, you may have 5 or 6 Bots created for an upcoming promotion campaign. Groups allow you to organize...

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By Karl Schuckert

updated 9 months ago

Using integromat (Advanced Users)

integromat is a newer app aimed to pretty much do the same things as Zapier but at a much more competitive price. Many users have asked how they could use integromat and really anything that has a...

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By Karl Schuckert

updated 6 months ago

How to Share-A-Bot using the Share-A-Bot Link Builder

One of our biggest-highest requested features is now live. And that is the Share-A-Bot link builder. We did not spare much to this idea and loved the fact that now people can share their bots with...

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By Karl Schuckert

updated 3 months ago

How to Use The One-Time Notification Request (OTNR) for Facebook™ Messenger

Let's review what are the best ways to use Facebook's (OTNR) tokens topics and tags When Facebook took away the +1 feature a lot of people felt messenger marketing will never be the same. And in...

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By Karl Schuckert

updated about 2 months ago