Chat Engage Tutorials

Learn about the different Bot Elements available and how to use each of them

Chat Engage Tutorial

Update 4-3-20 You are now only allowed 10 slides in a Gallery Element. It used to be 11 but has now been changed to 10. Update 2-4-19 You may notice a small change when you load the "Chatbots" view. We have removed the Open Rate and CTR stats from...

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By Karl Schuckert

updated over 2 years ago

Chat Engage - Building a Bot

Step 1: To access this, simply go to Chat Engage then click Create a Bot, enter a bot name, and group. Then select your Message Type and click Start. Note: Group is optional. Step 2: Create a Message and Button then choose an action for your...

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By Chielou Guitche

updated over 1 year ago

Chat Engage - Messaging Types

Messaging Types Overview of Platform Policy (Update 8-28-2020) Very important that you understand Facebook™ messenger policy and that you abide by them when using messenger as a marketing platform. Here is an overview of FB™ standard messaging,...

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By Karl Schuckert

updated over 1 year ago

Chat Engage - Personalization Feature

Step 1:  Go to Chat Engage Step 2:  Create a Bot Step 3: Enter a Bot name and select a group (the group is optional) Step 4: Select your Message Type and click Start Step 5:  Make your personalization message.

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By Karl Schuckert

updated over 1 year ago

User Input Bot Element

Introduction Setting Up Custom Fields Step 1: Go to Chat Engage Step 2: Click Custom Fields Step 3: Create Custom Field. You will have 6 options: Text - User may enter any alphanumeric value. Email - User must enter a valid email address...

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By Chielou Guitche

updated over 1 year ago

Can I duplicate Bots across Fanpages?

The answer to this question is, Yes! However, there are just a couple of things you need to know when duplicating a Bot. Within SegMate, each Fanpage has its own set of Bots, Tags, Sequences, Subscribers, etc... This means assets are NOT shared...

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By Karl Schuckert

updated over 1 year ago

Is Your Video File To Big?

Hey, there did you know FB only allows you to upload a maximum file of 100mb? ** Update FB now only allows 25MB for all files including video** I thought the same thing and how long as a 100mb now 25mb. Well, it all depends on the compression of...

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By Karl Schuckert

updated over 1 year ago

New and Improved Groups

As you begin to create more and more Bots, it can get tricky keeping them organized. For example, you may have 5 or 6 Bots created for an upcoming promotion campaign. Groups allow you to organize these Bots by grouping them together to make it...

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By Karl Schuckert

updated over 1 year ago

How to Share-A-Bot using the Share-A-Bot Link Builder

One of our biggest-highest requested features is now live. And that is the Share-A-Bot link builder. We did not spare much to this idea and loved the fact that now people can share their bots with others. With that, we are excited to bring you the...

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By Karl Schuckert

updated over 1 year ago

How to Use The One-Time Notification Request (OTNR) for Facebook™ Messenger

Let's review what are the best ways to use Facebook's (OTNR) tokens topics and tags When Facebook took away the +1 feature a lot of people felt messenger marketing will never be the same. And in many ways, it will not be the same... However, it...

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By Karl Schuckert

updated over 1 year ago