Chat Engage Tutorials

Update 4-3-20 You are now only allowed 10 slides in a Gallery Element. It used to be 11 but has now been changed to 10. Update 2-4-19 You may notice a small change when you load the "Chatbots" view. We have removed the Open Rate and CTR stats from...

Step 1: To access this, simply go to Chat Engage then click Create a Bot, enter a bot name, and group. Then select your Message Type and click Start. Note: Group is optional. Step 2: Create a Message and Button then choose an action for your butt...

Messaging Types Overview of Platform Policy (Update 8-28-2020) Very important that you understand Facebook™ messenger policy and that you abide by them when using messenger as a marketing platform. Here is an overview of FB™ standard messaging, m...

Step 1:  Go to Chat Engage Step 2:  Create a Bot Step 3: Enter a Bot name and select a group (the group is optional) Step 4: Select your Message Type and click Start Step 5:  Make your personalization message.

Introduction Setting Up Custom Fields Step 1: Go to Chat Engage Step 2: Click Custom Fields Step 3: Create Custom Field. You will have 6 options: Text - User may enter any alphanumeric value. Email - User must enter a valid email address for...

The answer to this question is, Yes! However, there are just a couple of things you need to know when duplicating a Bot. Within SegMate, each Fanpage has its own set of Bots, Tags, Sequences, Subscribers, etc... This means assets are NOT shared ac...

Hey, there did you know FB only allows you to upload a maximum file of 100mb? ** Update FB now only allows 25MB for all files including video** I thought the same thing and how long as a 100mb now 25mb. Well, it all depends on the compression of t...

As you begin to create more and more Bots, it can get tricky keeping them organized. For example, you may have 5 or 6 Bots created for an upcoming promotion campaign. Groups allow you to organize these Bots by grouping them together to make it eas...

One of our biggest-highest requested features is now live. And that is the Share-A-Bot link builder. We did not spare much to this idea and loved the fact that now people can share their bots with others. With that, we are excited to bring you the...

Let's review what are the best ways to use Facebook's (OTNR) tokens topics and tags When Facebook took away the +1 feature a lot of people felt messenger marketing will never be the same. And in many ways, it will not be the same... However, it ju...